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Frequently Asked Questions
 

FREQUENTLY ASKED QUESTIONS

  1. HOW IS SPARKLE BRIGHT DIFFERENT FROM WHAT I CAN BUY AT THE JEWELER'S OR DEPARTMENT STORE?
  2. WHAT IS THE BENEFIT OF USING TWO CLEANING PRODUCTS TO CLEAN MY JEWELRY?
  3. HOW OFTEN CAN I USE THE LIQUID JEWELRY CLEANER?
  4. HOW OFTEN SHOULD I USE THE TARNISH REMOVER?
  5. IS THE LIQUID JEWELRY CLEANER REALLY SAFE ON SOFT STONES LIKE OPALS AND PEARLS?
  6. CAN I USE THE LIQUID JEWELRY CLEANER IN AN ULTRA-SONIC MACHINE?
  7. WHAT ABOUT USING THE LIQUID JEWELRY CLEANER ON MY COSTUME OR FASHION JEWELRY?
  8. CAN I USE THE LIQUID JEWELRY CLEANER ON MY EYEGLASSES?
  9. WHY DOES JEWELRY TARNISH?
  10. WHAT CAN I USE MY TARNISH REMOVER / POLISHING CREAM ON?
  11. CAN I USE THE TARNISH REMOVER / POLISHING CREAM ON MY COSTUME OR FASHION JEWELRY?
  12. CAN I USE BOTH THE LIQUID JEWELRY CLEANER AND THE TARNISH REMOVER CREAM ON MY SILVER AND MY GOLD?
  13. CAN I USE SPARKLE BRIGHT PRODUCTS ON MY NECKLACES AND CHAINS?
  14. SHOULD I RINSE MY JEWELRY AFTER USING THE LIQUID JEWELRY CLEANER?
  15. WHAT IS THE NORMAL SHELF LIFE OF SPARKLE BRIGHT PRODUCTS?

HOW IS SPARKLE BRIGHT DIFFERENT FROM WHAT I CAN BUY AT THE JEWELER'S OR DEPARTMENT STORE?

• Most cleaners sold by department stores and jewelers contain harmful chemicals such as ammonias, acids, and alcohol.
• Sparkle Bright Products are all natural, non-toxic, environmentally friendly, non-corrosive, and biodegradable.
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WHAT IS THE BENEFIT OF USING TWO CLEANING PRODUCTS TO CLEAN MY JEWELRY?

• The unique Sparkle Bright Products two-stage approach enables two different products to perform two very distinct activities; which allows for superior results.

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HOW OFTEN CAN I USE THE LIQUID JEWELRY CLEANER?

• It is gentle enough to use every day.

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HOW OFTEN SHOULD I USE THE TARNISH REMOVER?

• Once a month will keep most precious metals looking brand new; but it is safe to use more often if you wish.

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IS THE LIQUID JEWELRY CLEANER REALLY SAFE ON SOFT STONES LIKE OPALS AND PEARLS?

• Definitely. Just dip the stone in the liquid jewelry cleaner, rinse and dry. It is important not to allow soft stones to soak in the solution, or any other liquids, as they can absorb liquids.

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CAN I USE THE LIQUID JEWELRY CLEANER IN AN ULTRA-SONIC MACHINE?

• Yes. The cleaning solution used can actually influence how well or how poorly a sonic machine performs its job. Sparkle Bright Products Liquid Jewelry Cleaner is an awesome cleaner and recommended for most sonic and ultra-sonic machines (unless otherwise instructed).

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WHAT ABOUT USING THE LIQUID JEWELRY CLEANER ON MY COSTUME OR FASHION JEWELRY?

• If the jewelry can get wet, it is safe to clean it with Sparkle Bright Products liquid Jewelry Cleaner. Just dip, rinse, and dry. It is important not to soak any costume or fashion jewelry because the liquid cleaner can weaken glue after prolonged soaking.

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CAN I USE THE LIQUID JEWELRY CLEANER ON MY EYEGLASSES?

• Yes. Simply dip, rinse, and dry with a soft cotton cloth. Our Klear View cleaner is also very effective on lens and screen surfaces and comes in a convenient spray bottle.

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WHY DOES JEWELRY TARNISH?

• Pure gold and silver do not tarnish. Tarnish is actually caused by alloy metals like zinc, copper, and nickel that are blended into the gold and silver for the purpose of hardening the metal. The tarnish (oxidation) that our Tarnish Remover / Polishing Cream removes from jewelry is caused naturally by an ongoing reaction between oxygen in the air and those alloy metals. Simply said, if a nickel can turn dark over time, the nickel in your gold or silver can cause your precious metals to turn dark and dull as well.

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WHAT CAN I USE MY TARNISH REMOVER / POLISHING CREAM ON?

• Use it to remove tarnish from precious metals such as gold, silver, brass, copper and other all precious metals.
• It is also useful for cleaning hard-to-remove stains on masonite countertops, cook tops, and vinyl floors.

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CAN I USE THE TARNISH REMOVER / POLISHING CREAM ON MY COSTUME OR FASHION JEWELRY?

• No. Fashion jewelry does not tarnish. Only use the liquid Jewelry Cleaner (pink solution) on fashion jewelry.

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CAN I USE BOTH THE LIQUID JEWELRY CLEANER AND THE TARNISH REMOVER CREAM ON MY SILVER AND MY GOLD?

• Yes. Use the tarnish remover first to remove all tarnish and then simply dip the jewelry in the pink solution, rinse, and dry.

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CAN I USE SPARKLE BRIGHT PRODUCTS ON MY NECKLACES AND CHAINS?

• Yes. The tarnish remover does a wonderful job of removing tarnish from gold and silver chains. The liquid jewelry cleaner is great for maintaining the shine and brilliance of the metals.
• Do not soak silver items in the liquid Jewelry Cleaner.

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SHOULD I RINSE MY JEWELRY AFTER USING THE LIQUID JEWELRY CLEANER?

Yes. Be sure to also rinse after using the Tarnish Remover / Polishing Cream.

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WHAT IS THE NORMAL SHELF LIFE OF SPARKLE BRIGHT PRODUCTS?

• Two to three years, unopened.
• If the Tarnish Remover / Polishing Cream becomes dried out, add a little water to re-hydrate.

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